PulseCalls Privacy Policy

Effective date: July 29, 2026

Provided by Korek Production · Contact: info@korekproduction.com

This Privacy Policy explains how PulseCalls ("PulseCalls", "we", "us", or "the app") collects, uses, and protects your information when you use our messaging and calling application. By using PulseCalls, you agree to the practices described here.

1. Information We Collect

We collect only the information needed to provide messaging, calling, and status features:

Phone number. Used to create and verify your account through a one-time SMS code, and to let your contacts find you on PulseCalls.
Profile information. The display name, username, and optional profile photo you choose.
Messages and shared media. The text, photos, videos, voice notes, files, and locations you send are stored so they can be delivered to the people you send them to.
Status updates. Photos and videos you post to your status, which are automatically deleted after 24 hours.
Calls. Signaling data required to connect audio and video calls. Call audio and video streams are transmitted peer-to-peer and are not recorded or stored by us.
Location. Only when you explicitly choose to share your location in a chat. We do not track your location in the background.
Device and technical data. A push-notification token so we can alert you to new messages and incoming calls, plus basic diagnostic information needed to keep the service running.

2. Permissions We Request

PulseCalls asks for the following device permissions, and only uses them for the stated purpose:

Camera — to take photos/videos in chats and for video calls.
Microphone — for voice notes and audio/video calls.
Photo Library — to let you attach existing photos and videos.
Location — only when you choose to share your location in a message.
Notifications — to deliver message and call alerts.

3. How We Use Your Information

To create your account and sign you in securely.
To deliver your messages, media, status updates, and calls to their intended recipients.
To send you notifications about new messages and incoming calls.
To operate, maintain, and improve the reliability and security of the app.

We do not sell your personal information, and we do not use your messages or media for advertising.

4. How Your Information Is Stored and Shared

PulseCalls uses Google Firebase (authentication, database, storage, and cloud messaging) to operate the service. Your data is processed and stored on Firebase's secure infrastructure. We share information only:

With the users you communicate with (the recipients of your messages, media, and calls).
With service providers such as Google Firebase that host and deliver the service on our behalf.
Where required by law, or to protect the rights, safety, and security of our users and the service.

5. Data Retention

Messages and media are retained so they can be delivered and remain available in your conversations. Status updates are automatically deleted 24 hours after posting. You may delete your account at any time, after which your associated account data is removed, subject to any retention required by law.

6. Blocking and User Controls

You can block and unblock other users at any time from within the app. Blocking prevents the blocked user from contacting you through PulseCalls.

7. Children's Privacy

PulseCalls is not directed to children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal information from children under that age.

8. Security

We use industry-standard measures, including encrypted connections and access-controlled cloud storage, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Deleting your account. You can delete your PulseCalls account at any time from inside the app: open Settings and choose Delete my account. This permanently removes your profile, phone number, status updates, contact details, and push registrations, and you will no longer be able to sign in with that number. Messages you already sent remain in the other person's copy of the conversation, attributed to a deleted user.

Depending on your location, you may also have the right to access or correct your personal information. To make a request, contact us at info@korekproduction.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date at the top of this page, and where appropriate, through in-app notice.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at info@korekproduction.com.